Job Description:

Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £30,000 dependent on experience.

Travel Operations Executive responsibilities:

• Support aftersales operations for the reservations team
• Check bookings & documentation with complete accuracy
• Manage amendments including changes, cancellations and additions
• Handle client requests (seating, assistance, luggage etc.)
• Liaise with suppliers to confirm all arrangements
• Meet ticketing & payment deadlines
• Maintain quality control across costings, spelling and grammar
• Provide in resort support when required

Travel Operations Executive skills required:

• Travel industry experience (tour operator background ideal)
• Strong organisational skills and ability to manage your own workload
• High attention to detail
• Excellent written & verbal communication
• Exceptional customer service and a desire to exceed expectations

Additional information:

• Salary up to £30,000 dependent on experience
• Fully remote
• Monday-Friday (2 Saturdays per month on rotation with a day off in the week
• 22 days holiday
• Pension