Job Description:

Are you from a luxury brand with retail management experience seeking a career in travel? Or are you already a sales manager in travel looking for a change? Platinum Travel Recruitment are collaborating exclusively with an established luxury travel company who are now seeking an experienced Retail Travel Assistant Manager to join its supportive team in the London area.

With an outstanding reputation within the travel industry, our client is renowned for its exceptional service, expertise and commitment to creating truly remarkable journeys around the world.

With a strong track record of attracting and retaining talented travel professionals, this is an organisation where people build long-term careers and feel genuinely valued.

As a key deputy, you will step into the Store Manager role when required while maintaining ownership of your own client base and delivering a seamless, premium client experience. 
  
The Retail Travel Assistant Manager will have the accountability for overall store performance, including sales, conversion, profitability, service standards, and team leadership. Each day will not be the same.

Retail Travel Assistant Manager Duties:

• Support delivery of overall store performance, including sales, conversion and service standards.
• Actively sell holidays and role model high-quality sales behaviours.
• Support coaching, onboarding and development of the travel sales team.
• Create a collaborative, engaged team environment.  
• Balance delivery of both fully transactable products and more complex, tailor-made holidays.
• Support local business generation through events, partnerships and in-store activity.  
• Build long-term client relationships to encourage repeat business and future travel planning.  
• Act as deputy to the Store Manager and lead the store in their absence.   
• Contribute to a consistent, well-run store environment.

Retail Travel Assistant Manager – Essential Requirements:

• Sales & assistant management, team leader, supervisory or similar experience, ideally with a travel agent, tour operator or within a luxury retail premium brand.
• Developing leadership capability with confidence to support and coach others.   
• Strong communication and collaboration skills with a proactive mindset.  
• Passion for delivering exceptional, relationship-led client experiences.  
• Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook.

Retail Travel Assistant Manager – Benefits:

• Lucrative salary and commission OTE £48K++ guaranteed bonus for first 6 months.
• Investment, training and career development in your success within the role. 
• Private Medical Insurance
• Life insurance  
• Birthday off
• Wellbeing and health benefits.
• Enhanced family leave & pension scheme  
• Travel perks
• Career growth
• Supportive team
• A day off for volunteering to support a charity of your choice.