Job Description:

We are looking for an experienced and polished Receptionist / Office Coordinator to represent our Willmott Dixon Interiors division at our Head Office in The Old Bailey, Central London. As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a warm, professional and well-organised front-of-house experience. You'll bring strong communication skills, confidence in managing a busy reception environment, and a proactive, "can-do" attitude. Working collaboratively with the wider administrative team, you will help ensure the smooth running of daily operations while upholding the high standards and values that define our organisation.

*Please note that this role is based on-site 5 days per week*

Key Responsibilities / Deliverables

Front of House & Customer Service

• Provide a professional, welcoming first point of contact for staff & visitors.
• Answer and direct calls promptly, taking accurate messages where required.
• Ensure meeting room booking system is managed effectively.
• Order and arrange breakfasts and lunches.
• Book hotels and external meeting rooms.
• Prepare meeting rooms (catering, AV, layout) and ensure spaces are reset and maintained.

Office Management

• Contract and facilities coordination
• Maintain office equipment and maintain appropriate stock levels (stationery, supplies, etc.).
• Carry out daily walk-throughs to ensure tidy, safe and professional office standards.
• Act as Health & Safety Champion, identifying and resolving hazards as needed.

Team & Project Support

• Provide holiday and absence cover for wider administrative colleagues.
• Assist with planning and delivery of one-off and recurring events/projects.
• Contribute to the delivery of sustainability and social value commitments.

Essential Skills

• Experience working in a corporate reception or administrative support environment.
• Confident communicator with strong customer service focus.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage time effectively and meet deadlines.
• Positive, professional, and proactive approach to customer and colleague interaction.

Desirable Skills

• NVQ Level 3 or equivalent qualification.
• Experience using SharePoint or similar document platforms.

About Us

With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025.

Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.