Job Description:

Job Title: Property Advisor

Location: Ealing, W5 2HL - Full time office based - Includes travel around borough

Hourly rate £22.02 PAYE / £28.71 Umbrella per hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred.

About the Role

You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants.

Key Responsibilities

• Arrange and conduct viewings of void properties.
• Complete tenancy sign-ups in line with council procedures.
• Promote available properties and support applicants through the lettings process.
• Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids.
• Maintain accurate property and tenancy records using housing management systems.
• Manage property keys and access arrangements.
• Support vulnerable residents and liaise with relevant agencies where required.
• Ensure properties meet lettable standards and all compliance requirements.

Essential Requirements

• Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment.
• Strong understanding of the voids and lettings process.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy workload.
• Good IT skills, including Microsoft Office and housing management systems.
• Experience maintaining accurate records and meeting performance targets.

Desirable Requirements

• Knowledge of social housing legislation and tenancy management.
• Experience working with vulnerable residents.
• Housing qualification (CIH, HNC/HND Housing or equivalent).

Additional Information

• A car user is preferred due to the requirement to travel regularly between properties across Ealing.
• Full UK driving licence desirable.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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