Job Description:

My client is looking for an experienced Office Administrator to join the team on a full time basis in North London.   

Mon - Fri 8am - 5pm 

Key Responsibilities

• Administration — Maintain schedules, track progress, update internal systems, and support the Manager in coordinating all activities.
• Engineer Coordination — Arrange engineer attendance, manage site access requirements, distribute technical documentation, and ensure all resources are prepared ahead of installation works.
• Procurement Administration — Raise purchase orders, liaise with suppliers, track deliveries, and ensure materials are available
• Client Liaison — Issue formal updates and support the delivery of professional client communication.
• Financial administration — Assist with invoicing, cost monitoring.

Required Skills & Competencies

• Organisational Excellence — Ability to manage multiple concurrent tasks with accuracy and attention to detail.
• Technical Awareness — Understanding of security systems such as CCTV, access control, and alarm technologies (training may be provided)
• Professional Communication — Clear, concise, and professional communication at all levels.
• IT Proficiency — Competent in MS Office, project management platforms, CRM systems,
• Analytical Thinking — Ability to identify issues, propose solutions, and support decision‑making processes.

Below is what the current administrator primarily does in the day-to-day role.

This is not definitive but a guide to the daily tasks

• Coordinate engineers’ schedules and daily workloads to ensure jobs run smoothly and efficiently.
•  Send reports to clients confirming completed jobs and providing updates.
•  Manage invoicing and credit notes in Simpro, making sure they are assigned to the correct jobs and clients.
•  Act as the main point of contact for Simpro Mobile and help implement the system so engineers can use it effectively.
•  Answer client calls and emails, resolving queries professionally.
• Program access cards and fobs remotely through the portal.
•  Pack and prepare outgoing post
• Also prepare the required documentation that clients request, such as RAMS, authorisation forms, and other job‑related paperwork.