Job Description:

Office Administrator / E-commerce Assistant

Type: Permanent
Salary: £25,000–£26,000 per annum
Location: Hayes area
Hours: Monday to Friday, 8:30am – 5:30pm

Our client is looking for an enthusiastic and organised Office Administrator / E-commerce Assistant to join a busy and growing local business.

This is an excellent entry-level opportunity for someone who enjoys a mixture of administration, customer contact and online work. You do not need extensive experience, but you should be confident using computers, have good attention to detail and be genuinely interested in websites, e-commerce and digital content.

The role will predominantly involve supporting the day-to-day running of the office while helping with the development and maintenance of the company's online sales activity.

The Role:

• Supporting general office activities, including answering incoming telephone calls and assisting customers
• Providing occasional support on a customer parts counter
• Helping prepare product information for a new website, including descriptions and photographs
• Reviewing and testing website content to identify errors, inconsistencies or missing information
• Carrying out competitor price comparisons and updating information where required
• Creating and maintaining product listings on eBay and Amazon
• Monitoring online customer messages, enquiries and requests
• Keeping product and customer information accurate and up to date
• Assisting with general administration and supporting colleagues across the business
• Helping with other website and e-commerce projects as the role develops

The ideal Office Administrator / E-commerce Assistant will have:

Essential:

• Good general computer skills and confidence learning new systems
• Strong attention to detail
• Good written and verbal communication skills
• An organised approach and the ability to manage different tasks
• A willingness to learn and use initiative
• A helpful, customer-focused attitude
• An interest in websites, online selling or e-commerce

Desirable:

• Some previous office, administration, retail or customer service experience
• Experience using eBay, Amazon or other online marketplaces
• Previous exposure to website administration or uploading product information
• An interest in digital content, photography or online retail

This role could suit someone at the beginning of their career who wants to build practical experience across administration and e-commerce. It offers plenty of variety, full training and the opportunity to develop your responsibilities as your knowledge grows.

The role also offers workplace parking and a holiday allowance that increases with service.

What You Need to Do Now:

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.

A little more about us:

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Keywords for this role may include: Office Administrator, E-commerce Assistant, Ecommerce Administrator, Website Administrator, Online Sales Assistant, Marketplace Assistant, Admin Assistant, eBay Administrator, Amazon Administrator, Hay