Job Description:

Ocean Import Coordinator - Freight Forwarding - Hounslow -  Up to £35,000 pa DOE
 
About the Company
 
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
 
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
 
Ocean Import Coordinator - The details

• Competitive salary depending on experience
• Paid overtime
• Profit-related bonus
• Incremental holiday entitlement
• Permanent, full-time position
• Excellent career progression
• Potential progression to Import Team Leader
• Supportive and professional working environment 

Ocean Import Coordinator - Requirements

• Previous experience in import freight forwarding or logistics.
• Experience with CargoWise or similar freight forwarding systems.
• Good knowledge of import customs procedures and documentation.
• Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.
• Knowledge of CDS, CNS and Destin8 would be advantageous.
• Good understanding of Bills of Lading and Incoterms.
• Strong commercial and financial awareness.
• Excellent communication and customer service skills.
• Highly organised with strong attention to detail.
• Ability to prioritise workloads and work effectively under pressure.
• Proactive, solutions-focused approach with the ability to work independently. 

Ocean Import Coordinator - Responsibilities

• Coordinate import shipments from origin through to final delivery.
• Liaise with overseas offices, customers, transport providers and internal teams.
• Manage shipment documentation, Bills of Lading and customer records.
• Monitor ETAs, delivery bookings and shipment deadlines.
• Complete and check customs entries and ensure compliance with customs procedures.
• Manage uncleared/unbooked shipments and resolve operational issues.
• Raise accurate invoices and ensure correct job profitability.
• Handle customer queries and resolve issues promptly.
• Maintain accurate records and shipment information within CargoWise.
• Identify opportunities for process improvements and additional services.
• Support colleagues and assist with training when required.

About Us
 
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your personal information, please refer to Detail2Recruitment website policy.