Job Description:

Job title: Membership Administrator

Location: Farringdon

Company: Trade Union

Start date: ASAP

Duration: 2 months - possible extension!

Hourly rate: £17.00 - £20.00 per hour *depending on experience

Hours: 9.00am - 5.00pm, 5 days per week, office based

About the Role:
Our client, a prominent trade union organisation, is seeking a detail-oriented and proactive Membership Administrator to join their team on a temporary basis. This role is essential in ensuring the smooth operation of membership services and administrative functions within the organisation.

Key Responsibilities:

• Organise work time effectively to support the priorities and instructions from the General Secretary.
• Maintain a comprehensive understanding of the computer systems utilised within the department.
• Develop and manage projects as required by the General Secretary.
• Ensure all postal correspondence is properly logged and directed to the relevant departments for acknowledgement.
• Regularly monitor emails sent to the organisation, taking appropriate actions or forwarding them to the relevant colleagues.
• Handle the invoicing and dispatch of goods.
• Accurately update membership records and administer the direct debit system.
• Communicate with members regarding unpaid subscriptions and input payments into the membership system.
• Respond promptly to queries from members.
• Manage the numbering and distribution of circulars.
• Administer Executive Committee minutes.
• Register retired members in the membership system and issue corresponding badges and cards.
• Assist in the production and distribution of retirement and other certificates.
• Help organise and distribute long service badges to members.
• Maintain a list of non-members receiving company literature
• Produce ballot information to ensure legal advisers have the necessary details for verifying membership.
• Produce and distribute publications as requested by various departments.
• Maintain and distribute quarterly branch reports.

Shared Duties:

• Provide cover for switchboard duties when necessary.
• Type letters, papers, and circulars as required.
• Perform printing and photocopying tasks.

Candidate Requirements:

• Strong organisational skills and the ability to manage multiple tasks effectively.
• Proficient in the use of computer systems relevant to membership administration.
• Excellent communication skills, both written and verbal, with a strong focus on member service.
• Attention to detail, particularly in maintaining accurate membership records and handling correspondence.
• Ability to work collaboratively with colleagues and support various departmental functions.

Application Process:
Interested candidates are encouraged to submit their applications here. The successful candidate will play a vital role in supporting the organisation's membership administration and contributing to the overall mission of the trade union.

This is an excellent opportunity for individuals looking to gain experience within a dynamic trade union environment.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.