Job Description:

Labour Optimisation Manager

Contract: Healthcare
Location: London, E14 9SH
Hours of Work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Labour Optimisation Manager to build and roll out a labour model that defines the genuine labour requirement for each hospital contract, area by area, and to monitor performance against that model on an ongoing basis.

This role will take ownership of the labour position across multiple healthcare contracts, ensuring labour deployment is aligned with operational standards, budget expectations and agreed performance targets. The successful candidate will play a key role in establishing a consistent approach to labour modelling and workforce optimisation across the portfolio.

Job Description

The position offers the opportunity to build and scale an established methodology that has already been successfully implemented in selected healthcare sites. Working closely with contract leadership teams, the Labour Optimisation Manager will combine strong analytical capability with operational influence to drive measurable improvements in labour performance and productivity.

We are looking for an individual who wants to build a function rather than inherit one, taking a proven approach that has already been implemented at two sites and scaling it across eleven healthcare contracts.

The successful candidate will combine analytical rigour with operational influence, working closely with contract teams and leading the scheduler community through a dotted-line relationship.

Key Responsibilities

• Build and maintain labour deployment models, translating operational requirements into accurate labour demand.
• Own labour performance reporting, tracking hours and costs against model, budget and agreed targets.
• Investigate variances between modelled and actual labour deployment, including site-based studies where required.
• Validate key data sources to ensure labour models and reporting are accurate and reliable.
• Deliver the rollout of labour modelling across healthcare contracts and manage the site data collection process.
• Partner with contract leadership teams to present findings, agree scope and implement improvements.
• Lead and develop the scheduler community, supporting the shift from scheduling activity to labour performance management.
• Own productivity reporting and dashboards, ensuring alignment across labour models, schedules, time and attendance data, and savings tracking.

Person Specification

• Demonstrable experience in labour modelling, productivity analysis or workforce optimisation within a multi-site operational environment.
• Advanced Excel skills, including building, maintaining and auditing formula-driven models used by others.
• Strong analytical judgement with the ability to identify inconsistencies in data sources and explain limitations clearly.
• Experience converting analytical insights into operational improvements with measurable outcomes.
• Ability to engage and influence operational stakeholders across multiple sites.
• Strong reporting and data analysis skills.
• Experience working with labour performance, productivity and workforce planning metrics.
• Full UK driving licence and willingness to travel to contract sites across the UK. This is essential.