Job Description:

HR Operations Specialist

Fixed term contract until 31st December 2026

Location: London, hybrid working available

Salary: up to £80,000 per annum (pro rata)

Are you an HR Operations specialist who thrives on improving processes, solving complex employee challenges, and delivering exceptional people services on a global scale?

We're partnering with an international not-for-profit organisation seeking an experienced HR Operations Specialist to join their People team on a fixed-term basis. This is a fantastic opportunity to take ownership of HR operations across the employee lifecycle, providing first line support for US-based and global employees, managing employee relations cases and drive improvements that enhance the employee experience.

Working closely with senior HR leadership, you'll play a key role in ensuring operational excellence, maintaining compliance, and implementing scalable HR processes within a fast-paced, international environment.

What you'll be doing

• Acting as a trusted first point of contact for employee and manager queries, delivering a high-quality HR service.
• Managing non-complex employee relations matters and partnering with HR Business Partners on escalated cases.
• Leading the development, review and implementation of HR policies and procedures.
• Translating policies into practical, user-friendly processes, guidance and workflows.
• Supporting a US-based employee population and ensuring compliance with employment legislation and HR best practice.
• Managing end-to-end HR operations, including onboarding, benefits administration, employee lifecycle activities and offboarding.
• Identifying opportunities to improve processes, increase efficiency and reduce manual administration.
• Leveraging HR systems to automate workflows, improve data integrity and enhance service delivery.
• Collaborating with Payroll, Finance and wider People teams to ensure seamless operational support.
• Creating engaging communications and training materials to support the successful adoption of new processes and policies.

What we're looking for

• Proven HR Operations experience gained within a global or international organisation.
• Strong experience supporting US-based employees and a solid understanding of US employment practices, benefits and compliance requirements.
• Experience developing HR policies, procedures and operational frameworks.
• A track record of driving process improvements and implementing best-practice HR operations.
• Excellent written communication skills with the ability to produce clear, concise documentation.
• Strong organisational skills and the ability to manage multiple priorities simultaneously.
• Experience working with HRIS platforms, HiBob experience would be particularly advantageous.
• A proactive, solutions-focused approach and a high level of attention to detail.
• A professional HR qualification, CIPD L7 qualified or relevant experience in a similar role.

If you're passionate about delivering exceptional HR operations, driving continuous improvement and supporting a global workforce, we want to hear from you.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.