Job Description:

HR Business Partner
📍 Location: Twickenham
🏠 Working Arrangement: Hybrid – minimum 2 days per week in office
Role Overview

Seeking an experienced HR Business Partner (Reforms Lead) to balance transformation activities with operational HR support. The role will focus on leading Social Work Reforms (70%) by supporting workforce planning, restructuring, skills development, and delivering workforce solutions.

The role will also provide Business Partnering & Case Management (30%), managing complex employee relations, change management activities, TUPE processes, policies, and advising managers on people-related matters.

Key Responsibilities

• Act as a strategic partner for transformation and change activities.

• Manage complex ER cases including capability, grievance, disciplinary, absence, and performance matters.

• Provide HR advice, coaching, and guidance to managers and senior leaders.

• Support workforce planning, restructuring, and skills development initiatives.

• Maintain accurate case records, reports, and people data.

• Review HR policies and ensure compliance with employment legislation.

• Work with legal and union stakeholders to resolve people-related activities.

Skills & Experience Required

• CIPD Level 5 or above qualification or substantial HR experience.

• Strong knowledge of Employment Relations (ER) law and HR practices.

• Proven experience managing complex ER casework and advising managers.

• Experience in change management, workforce projects, and strategic HR partnering.

• Excellent communication, stakeholder management, and problem-solving skills.

• Experience using HR systems such as SAP, iTrent, or similar.

• Public sector, NHS, or regulated care environment experience desirable.