Job Description:

Engineering Manager

Contract: Business & Industry

Location: London, W12 7GF

Hours of work: 40

Contract Type: Permanent

Our client, ISS, is seeking an Engineering Manager - Operations to lead the delivery of asset management activities in line with contractual requirements, ensuring the effective management of asset registers, CAFM system data, maintenance plans, and compliance programmes.

​The successful candidate will play a key role in enhancing asset management service offerings, driving operational excellence, and supporting the ongoing development of the site and engineering function.

Job Description

We are looking for a highly capable engineering leader with strong mechanical and electrical facilities management experience, excellent stakeholder management skills, and a proven ability to oversee large engineering teams.

​This role requires ownership of compliance, asset performance, maintenance strategies, and data-driven improvement initiatives, including the meaningful application of IoT data to deliver commercial efficiencies.

Key Responsibilities

• Lead asset management activities, including asset registers, CAFM data, and maintenance planning.
• Ensure maintenance regimes comply with manufacturer guidance and SFG20 standards.
• Manage statutory compliance programmes, records, and timely closure of defects.
• Lead compliance audits and produce KPI, risk, and performance reporting.
• Develop and optimise PPM strategies based on asset criticality and performance.
• Maintain accurate asset lifecycle data and ensure CAFM records remain current and compliant.
• Manage and support a team of around 30 engineers across multiple disciplines and shift patterns.
• Oversee RAMS, engineering procedures, safe systems of work, and HSEQ compliance to promote a strong safety culture.

Professional and Personal Competencies/Qualifications

• Strong understanding of mechanical and electrical engineering within a facilities management environment.
• Ideally experienced within a retail FM environment.
• Previous experience managing multi-skilled engineering teams across different trades and shift patterns.
• Ability to manage multiple tasks, priorities, and projects simultaneously.
• HNC/HND or Degree in Engineering, Building Services, or equivalent.
• Strong understanding of asset management principles and statutory compliance frameworks.
• Proven experience using CAFM systems and managing engineering data governance.
• Excel and Power BI skills for reporting, dashboard creation, and audit evidence management.
• Working knowledge of SFG20, OEM guidance, and UK technical compliance regulations.
• Demonstrable experience leading compliance audits, PPM optimisation programmes, and stakeholder engagement across large-scale accounts.
• Resilient, hardworking, and capable of operating effectively within a complex operational environment.

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.

Join ISS and be part of something bigger.