Job Description:

Client

Local Authority in Barking

Job Title

Council Tax Officer (Academy/Enterprise)

Pay Rate

£21.66 an hour PAYE/£28.24 an hour UMBRELLA

Hours

36 Hours a week(Mon-Fri)9AM-5PM

Duration

Initial 6 Month Contract

Location

FULLY HOME BASED/REMOTE

Description

We are looking for experienced Council Tax officers as the work will involve billing and recovery work. Ie Doing move in and outs, applying reliefs, setting up payment arrangements etc.

• Must have used Academy and Enterprise systems within the last year
• Must have more than 3 years Council Tax experience
• Must be able to work on billing and recovery work

Main activities:

To receive and deal with correspondence from customers, landlords, members, CAB and outside agencies relating to recovery issues through a variety of channels e.g., correspondence, e mails, telephones, face to face etc and the correct processing of that information to enable effective collection of all the Council's income streams.

To ensure all correspondence is dealt with fairly, impartially and objectively through an appropriate channel.

Ensure that the correct details regarding liability, collection and enforcement are recorded on the Council's revenues systems and to undertake the tracing of debtors in order that the correct action is taken to recover all unpaid accounts.

Negotiate and agree suitable repayment plans with customers, taking into account the means and circumstances of people liable to pay, in accordance with policies and guidelines in force at the time.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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