Job Description:

Our client is a Global Supply Chain who are currently looking for a Business Change Manager who has worldwide exposure. This is not a project manager job. 

key Responsibilities:

• Conducting an as-is (assessment of current processes/ways of working/governance/technology), to be (identification of future processes/ways of working/technology needs) and gap analysis.
• Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits
• Identifying and preparation of risk mitigation tactics 
• Identification and management of anticipated resistance to change
• Development and delivery of actions for change management levers: assessment of as-is/to be, gap analysis, change management strategy per country, communications plan, sponsor/stakeholder roadmap, training plan, anchoring plan.
• Define, measure and report success metrics and monitor change processes
• Create/manage communications across the project, for the product/project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses.
• Design and deliver (in conjunction with external providers, technology and local business owners/change champions) user and super-user training
• Support on AI projects and be part of the AI community discussions 
• Manage feedback loop of user experience in testing/training/deployment

 Skills & Experience:

• 5 years plus change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business.
• Hold a Change Management qualification and experience of working within a similar multi entity/global environment with worldwide countries 
• Excellent written and verbal communication skills, with the  experience of communications planning to support change initiatives and negotiation skills.
• Experience with CTRM, ERP deployments and AI would be an advantage.
• Languages would be an advantage  
• RP deployments and AI would be an advantage.