Job Description:

General Administrator

Location: London
Salary: Competitive, dependent on experience
Working Hours: Full-time, office-based
Reporting to: Director

About the Opportunity

We are delighted to be partnering with our fantastic client, a highly regarded professional accountancy and business advisory practice with the recruitment of a General Administrator.

Committed to delivering a high-quality service, the practice prides itself on attention to detail, professionalism and creating a welcoming environment for clients, guests and colleagues alike.

This is an excellent opportunity for an intelligent, proactive and personable individual to become an integral part of the office, providing essential administrative support and helping to ensure the smooth day-to-day running of the business.

The Role

Reporting directly to the Director, the General Administrator will undertake a varied, hands-on role combining front-of-house responsibilities, general administration and office coordination.

The successful candidate will be highly organised, resourceful and quick to learn, with a warm and professional manner and a genuine pride in maintaining an efficient, welcoming and well-organised working environment.

You will support the Director and wider team, ensuring that administrative processes run smoothly and that clients and visitors receive a professional and positive experience.

Knowledge or experience of accountancy, bookkeeping or property matters would be advantageous and could provide opportunities to develop your skills further.

Key Responsibilities

Front of House and Client Experience

• Welcome clients, guests and visitors warmly and professionally; prepare and serve tea, coffee and refreshments to the Director, clients and visitors.

• Maintain a tidy, presentable and welcoming reception and meeting room environment; prepare rooms ahead of appointments and ensure they are cleared afterwards.

• Answer incoming telephone calls promptly and courteously, taking accurate messages and directing enquiries appropriately; manage the company diary.

General Administration

• Provide comprehensive administrative support to the Director and wider team; assist with diary management, appointment scheduling and meeting coordination.

• Sort, allocate and distribute incoming post accurately and promptly; prepare outgoing post, including franking, recorded delivery and courier arrangements.

• Maintain physical and digital filing systems, ensuring records are accurate, up to date and easily accessible; undertake scanning, photocopying and general document management.

• Draft, format and proofread correspondence, documents and reports to a professional standard.

• Monitor office supplies, maintain stock levels and arrange orders as required.

Office Coordination

• Act as a central point of contact for general office queries; liaise with suppliers, service providers and contractors as required.

• Help maintain a clean, safe, organised and professional office environment.

• Provide support with ad hoc projects and additional administrative tasks as directed by the Director.

Additional Responsibilities – Desirable

• Assist with accountancy-related administration, including preparing documents, organising client files and supporting data entry.

• Provide property-related administrative support where required, including managing documentation, correspondence and records.

About You

We are looking for someone who is bright, enthusiastic and proactive, with a positive attitude and the ability to take ownership of their responsibilities.

Essential Skills and Experience

• Intelligent, quick to learn and able to use initiative and sound problem-solving skills.

• Warm, confident and professional when dealing with clients, visitors and colleagues; strong written and verbal communication skills.

• Excellent organisational skills, with the ability to prioritise and manage multiple tasks effectively.

• Meticulous attention to detail and a high level of accuracy.

• Good working knowledge of Microsoft Office, including Word, Excel and Outlook.

• Reliable, discreet and comfortable handling confidential information with integrity.

• Self-motivated and able to work independently with minimal supervision, with a helpful, flexible and positive can-do attitude and a genuine willingness to support others.

Desirable Experience

• Previous experience in general administration, reception, front of house or office support.

• Knowledge or experience of accountancy, bookkeeping or a professional services environment.

• Knowledge or experience of property, lettings or estate administration; familiarity with office systems and general workplace software.

What’s on Offer?

The opportunity to join a respected and established professional practice, with a supportive and professional working environment. A varied role with the opportunity to make a genuine contribution to the smooth running of the office, alongside opportunities for further learning, development and progression within the business.

How to Apply

If you are an organised, personable and proactive individual who enjoys keeping an office running smoothly and delivering an excellent experience to clients and visitors, we would be delighted to hear from you.

Please submit your CV. This is an excellent opportunity with one of our most dynamic and fast-growing clients.